Shipping policy
Effective date: 08/01/2026
United States Shipping
Rooche Homme currently ships within the United States only.
Shipping Rates
Standard U.S. shipping is $10.
Complimentary standard shipping is available on orders of $200 or more, calculated after discounts and before taxes.
Processing Times
In-stock orders are processed within 2 to 3 business days.
Business days do not include weekends or federal holidays. Processing time is separate from the carrier’s estimated transit time.
Once an order has shipped, tracking information will be sent to the email address provided at checkout. Tracking information can take up to 48 hours to update after the shipping confirmation is issued.
Preorder Items
Preorder items are produced specifically for the release and have an estimated production and shipping timeline of approximately 12 weeks.
The estimated timeline begins after the preorder period or order confirmation, as stated on the applicable product page.
Preorders may be canceled within 24 hours of purchase. After the 24-hour cancellation period, preorder purchases are final sale.
If production is delayed beyond the timeframe communicated at purchase, the customer will be offered the choice to:
- Accept the revised estimated shipping date, or
- Cancel the unshipped preorder item for a refund
Orders containing both in-stock and preorder items may be held until all items are ready or shipped separately depending on availability.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Contact Rooche Homme as soon as possible if an address correction is required. Once an order has entered processing or has shipped, changes cannot be guaranteed.
Carrier Delays
Delivery dates provided by shipping carriers are estimates and are not guaranteed.
Delays may occur because of severe weather, service interruptions, transportation delays, holidays, or other circumstances outside Rooche Homme’s reasonable control.
If tracking shows an unusual delay, contact hello@roochehomme.com with your order number. We will assist with reviewing the shipment and, when appropriate, opening a carrier inquiry.